Privacy Policy
Drywall repair, ceiling leak patches, plaster and popcorn removal for Fort Wayne, IN homes of every era.
This policy covers the details you give Fort Wayne Craft Drywall when you call the number on this site or send the request form.
What we collect
The form sends us what you type into it. Name and phone number are required. Email, town, the service you choose and your description of the wall or ceiling are optional.
A phone call leaves a record of the number you called from, the date and time, the length of the call and the general area the number is registered to. Calls are recorded, and a short notice tells you so before the call connects. A voicemail you leave is recorded too.
How we use it
We use your details to call you back about the wall or ceiling and set up a visit to look at it. We also count calls and requests to see how well the site works. We never sell your information or put you on a mailing list.
Who sees it
Your request, your call and any voicemail go to the drywall company that takes the job, so it can reach you and price the work.
Outside providers run the systems behind this site. Twilio carries the calls and stores the recordings. Cloudflare hosts the site and stores the form requests. Telegram sends us an alert for each new request or voicemail so we can answer quickly. None of them may use your information for its own purposes.
Analytics, maps and cookies
This site uses Cloudflare Web Analytics, which counts visits and page views as totals only. It sets no cookies, does not identify you and does not track you to other sites. There is no advertising code on the site.
Pages about the towns we work in show a map of the town from Google Maps. The map loads only when you scroll down to it. Google then receives your IP address and browser details and may set its own cookies, under Google’s privacy policy.
How long we keep it
Call records, recordings and form requests are kept only as long as they help us follow up on your drywall work and keep our records straight. Ask us to delete them and we will.
Your choices
To learn what we hold about you, or to have it corrected or deleted, call the number on this site or send the request form and say so in the message. We will let you know when it is done.
Changes
If this policy changes, the new version will be posted here with a new date below.
Last updated November 8, 2026.
What year was the house built?
Tell us that, the room, and what you see. A phone photo helps. The call back starts with the likely cause and a first cost range for that kind of repair.